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ISPs to stop selling a service they cannot deliver?
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It seems that finally ISPs may be withdrawing from the practice of selling of broadband services to areas they know they cannot connect.
It has come to our notice that a BT executive has informed one community of 25+ broadband hopefuls in Cumbria that BT and other ISPs plan to withdraw from the practice of trying to sell customers broadband services in areas where they know they cannot provide a service.It seems that the rating of ISPs on sites such as ThinkBroadband, in magazines, and in the media (see BBC's latest Watchdog survey) is affecting consumer decisions about which supplier to go with, as well as the rising number of customer service calls (and hence costs) that a failure to deliver broadband to can generate to the ISP, and to BT who are having to send out engineers to check on line faults.
ABC applauds this decision and encourages the Govt and Ofcom to now adjust the statistics to show the true broadband coverage available within the UK, and address the problems URGENTLY of the estimated 20-30% of the population who cannot be connected using BT's first mile network from the exchanges.
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